Identify top CX BPO talents with goFLUENT’s language assessments for business process outsourcing
A cost-effective way to screen faster and provide a positive candidate experience
Our language assessment for business process outsourcing (BPO) delivers results in as fast as 1 hour, allowing you to quickly shortlist the best candidates qualified for your inshore and offshore projects. Reduce your time to hire, create a seamless experience for applicants, and streamline your hiring costs.
Get accurate and unbiased assessment results from real human evaluators
Pure AI assessments can generate less-than-accurate results with a bias toward local accents. Unlike poor-quality automated assessments, goFLUENT’s language skills evaluation for customer experience BPO utilizes human assessors, who evaluate fluency, accuracy, and range. This is combined with AI proficiency tests and relevant test content for an objective assessment of speaking skills.
Count on secure and cheat-resistant language tests
goFLUENT’s language assessment for BPO guarantees trustworthy results. Our advanced solution is equipped with anti-cheating features to ensure the fairness of your talent acquisition process.
Centralize your assessments with a global solution that delivers local support
goFLUENT helps your search, wherever you need to find talent. Our pre-hiring assessment is ATS-ready, enabling you to centralize your operations and easily qualify your candidates. We have dedicated support teams available to assist you in any country, to ensure everything runs smoothly, from start to finish.
Efficiently implement a CX-focused, multi-language training program for your BPO with goFLUENT
Train your teams in record time for client projects, streamline your global training processes, save costs, and maintain your business flexibility.
Learn languages
and skills faster
Strengthen your language training programs with instant access to 14 in-demand business languages and upskill faster with our BPO-relevant courses.
Centralize training with a single global partner
Centralize your operations with goFLUENT’s complete and cost-effective solutions. Benefit from cutting-edge training tools and a powerful eLearning platform.
Have dedicated
professional support
Access timely local support with our global team of Customer Success Managers, Learning Consultants, and
Learning Engagement Specialists.
Ensure consistent and continuous training
Blend your face-to-face training with goFLUENT virtual lessons to provide uninterrupted learning to your globally-dispersed teams.
DEEP DIVE INTO LANGUAGE ASSESSMENT AND CORPORATE LANGUAGE TRAINING
Access valuable insights on language training and assessment tailored to customer experience business process outsourcing
Disrupting Language Assessment for Recruitment: Fast Results. Human Scoring, Candidate Experience
Redefining BPO Excellence:
The Role of Language Upskilling
Beyond DE&I Buzzwords: How to Build a True Sense of Belonging in Globally Diverse Organizations
Embrace the future of customer experience for business process outsourcing with goFLUENT
Build linguistically-skilled CX teams and position your BPO for unstoppable growth.