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Identify top customer service talents with goFLUENT’s language assessments for business process outsourcing

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Screen faster and provide a positive candidate experience cost-effectively

Our language assessment for call centers delivers results in as fast as 1 hour, allowing you to quickly shortlist the best candidates qualified for your inshore and offshore projects. Reduce your time to hire, create a seamless experience for candidates, and streamline your hiring costs.

Get accurate and unbiased assessment results from real human evaluators

goFLUENT’s language skills evaluation for BPOs surpasses the drawbacks created by pure AI assessments. Our professional human assessors uncover true speaking skills across diverse accents. Combined with AI proficiency tests and relevant test content, goFLUENT provides a comprehensive insight into your candidate’s potential for diverse customer conversations.

Count on secure and cheat-resistant language tests

goFLUENT’s language assessment for BPOs gives you the assurance that the results you see are authentic and reliable. Our advanced solution is equipped with robust anti-cheating features to ensure the fairness of your talent acquisition process.

Centralize your assessments with a global solution that delivers local support

goFLUENT aids your search, wherever you need to find candidates. Our pre-hiring language tests for customer service are ATS-ready, enabling you to centralize your operations and to qualify your candidates easily. We have dedicated support teams for every country to make sure everything runs smoothly, from start to finish.

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Quickly and seamlessly deploy an innovative language training program for your BPO with goFLUENT

Train your teams in record time for client projects, streamline your global training processes, save costs, and maintain your business flexibility.

DEEP DIVE INTO LANGUAGE ASSESSMENT AND CORPORATE LANGUAGE TRAINING

Access valuable insights on language assessment and language training for business process outsourcing

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Disrupting Language Assessment for Recruitment: Fast Results. Human Scoring, Candidate Experience
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Redefining BPO Excellence:
The Role of Language Upskilling
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Embrace the future of BPO excellence with goFLUENT

Build linguistically-skilled customer service teams and position your BPO for unstoppable growth.