To survive in the world of work, organizations need employees with both strong technical and soft skills. Because no matter what industry you’re in, hard skills can only take you so far. Perhaps they’re more tangible, easier to learn, and simpler to test. But did you know that soft skills are regarded as more relevant in the job market? 92% of respondents from a Deloitte study rated soft skills as a critical priority.

Soft skills…

  • Ensure individual and corporate competitiveness
  • Fosters employee retention
  • Improves leadership
  • Helps build a meaningful culture

Without it, employees…

  • Are prone to conflict
  • Suffer from low self-confidence
  • Feel unheard and misunderstood
  • Become unhappy


What are the top 7 soft skills employees should have?

  1. Communication skills

There’s nothing greater than the ability to communicate effectively with others using the right word usage, tone of voice and body language. And to get that extra edge, those with proficient language skills can cater to more global audiences.

  1. Diversity and cultural intelligence

Diverse and inclusive teams make better quality decisions, often faster and more precisely. And this kind of culture is one that builds a wonderful workplace dynamic that also rapidly attracts skilled talent.

  1. Collaboration

With a globally dispersed workforce and generational divide comes the need for increased social skills such as collaboration, ensuring everyone is contributing something valuable and promoting a harmonious workplace environment.

  1. Confidence

Confidence is the ways in which you hold yourself, and having the courage to speak up when needed. When employees have that healthy level of confidence, they’re sure to engage in challenging but manageable projects, allowing them to achieve new goals and success.

  1. Creativity

Compared to machines, humans have this robot-proof trait: creativity. In the age of digitalization, creative skills such as open-mindedness, critical thinking, and conceptualization are valuable to have.

  1. Growth mindset

Five years from now, over one-third of technical skills considered important today will have changed. That’s why anyone in the workforce needs to actively grow and learn. Those who are motivated to reach higher levels of achievement by learning new skills that can’t be replicated by technology are much more likely to succeed.

  1. Adaptability and Decision Making

In the face of today’s ever-changing world, employees should be open to change and be able to adapt to any situation they find themselves in. It’s also up to us to go beyond the capabilities of tech, making critical decisions, and brainstorming new and innovative solutions.

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