How Bureau Veritas Developed Talent Internally Through Language Training
Gambaran Umum
Bureau Veritas, a global leader in testing, inspection, and certification services, partnered with goFLUENT to address its internal mobility challenges. By implementing a comprehensive language training program, the company empowered employees across 140 countries to upskill, bridge communication gaps, and take on new roles, driving organizational growth and employee satisfaction.
4,514
connected
learners
7,300
training hours
10,856
activities completed
565
Kelas Percakapan
140
negara terhubung
Tantangan
With over 78,000 employees worldwide, Bureau Veritas recognized that effective communication and professional development were critical to internal mobility and talent retention. However, the company faced several challenges:
Limited opportunities for employees to enhance their language proficiency
Communication barriers among diverse teams across 140 countries
The need for a scalable, flexible language learning solution to support career development globally
Bagaimana goFLUENT Membantu
Tailored-fit Resources
Bureau Veritas leveraged goFLUENT’s Language Academy to provide thousands of job-relevant and industry-specific content. Powered by AI, the platform personalizes content based on proficiency levels, goals, and interests. Combined with Conversation Classes, the platform helped employees gain practical communication skills through interactive sessions with professional trainers.
Scalability and Convenience
goFLUENT and Bureau Veritas deployed a global language training program that ensures employees in 140 countries can access learning anytime, anywhere. With 24/7 accessibility, over 20 display languages, and single sign-on integration, employees can seamlessly use their work credentials to access training. This scalable solution makes language upskilling an everyday tool, fostering a unified and well-equipped global workforce.
Comprehensive Support & Structure
goFLUENT’s dedicated Customer Success Managers (CSMs) work closely with Bureau Veritas HR teams to ensure successful implementation and optimization. CSMs provide tools for launching communication strategies and tracking KPIs while supporting HR management throughout the entire process to maintain high engagement levels and program success.
Hasilnya
The partnership between Bureau Veritas and goFLUENT has yielded significant employee development and organizational growth results. The program’s success is evidenced by impressive engagement metrics and positive feedback from participants.
“At Bureau Veritas, we want to enable and support career growth. One of the levers we use is language training. Offering our employees the ability to learn a new language can help to unlock opportunities in a global company.”
Maria Rui Paiva
Global Leadership & Talent Development Director, Bureau Veritas
The implementation has led to notable improvements in employee confidence and cross-cultural communication. Participants report increased comfort in speaking English and interacting with colleagues globally. Additionally, employees have gained a deeper appreciation for different cultures and languages, fostering authentic connections across the organization.
“We had the full support of the customer success manager. He guided me through the stages, and he was very efficient. That was the best part of working with goFLUENT.”
Mandy John
HR Manager, Bureau Veritas Africa
The program has become integral to Bureau Veritas’s talent development strategy, supporting internal mobility and professional growth while reinforcing the company’s commitment to continuous learning. Through this partnership, Bureau Veritas has successfully enhanced its workforce’s linguistic capabilities and moved closer to achieving its strategic vision.
This implementation demonstrates how strategic language training can transform global workplace collaboration and drive business success in a multinational organization.