goFLUENT Spain receives ISO certifications
August 2, 2019
goFLUENT, a global leader in hyper-personalized language learning, has passed the quality management system review based on the ISO 9001: 2015 requirements. The company also obtained certification for environmental management systems based on the standards of ISO 14001: 2015.
ISO (International Organization for Standardization) is an international standard-setting body composed of representatives from over 160 countries. With this, it is a prestige for goFLUENT Spain to receive the ISO 9001:2015 certification. This indicates that the company complied with quality management principles.
These principles ensure that the company prioritizes its customer satisfaction, clearly communicates roles and responsibilities within the organization, and executes effective business processes.
ISO also compels companies to identify room for improvement, monitor and evaluate their performance, and inspect suppliers in order to achieve high-quality service. By obtaining the ISO 9001: 2015 certification, goFLUENT proves its determination to maintain topnotch management standards and its promise to accelerate language learning worldwide.
goFLUENT Spain has also been ISO 14001 certified, meeting the environmental expectations of customers and the government. It reflects how goFLUENT considers environmental impacts in its planning stage. This further emphasizes its commitment to environmental protection.
The certification has the potential to also lower operational costs due to a reduction in resource consumption and waste production.
“Over-all, we are glad that the certification process has been smooth,” says Jorge Moya, Vice President for Iberia and Latin America. “These certifications clearly reflect our passion to accelerate language learning. These motivate us to continue cultivating confidence and talent among our clients worldwide.”
These certifications ensure goFLUENT’s dedication to upholding excellence and quality customer service.