This 2022, look out for these global language training trends that can revolutionize how organizations around the world design and deploy corporate language training programs to amplify their employees’ experiences.
Global language training is gradually becoming more of a necessity for organizations worldwide to upskill and reskill their workforce and equip them with the relevant skills and capabilities for the future. More and more companies are now realizing how language training can help their employees grow within their companies and take on greater responsibilities in a global workplace.
This 2022, we’ll be seeing more of how technology plays a huge role in L&D and language training. But at the same time, having the “human” element in the training and development strategy is still necessary to engage and motivate learners and enable them to grow and be productive.
Here are the various global language training trends for this year:
1. Smarter Artificial Intelligence
Digital upskilling indeed changed the way global organizations perceive L&D especially when the use of virtual classrooms has become the most viable option amid the COVID-19 pandemic. This shifted learning leaders’ focus to digital learning modalities to continue training their employees wherever they are.
When it comes to language learning, digital language training has become the norm for global organizations as L&D functions start to switch from traditional in-person face-to-face (F2F) training to online and virtual modes of training. This has led to the wider use of technology in training and development than ever before.
The use of artificial intelligence (AI) has become more and more popular in the corporate learning sphere. It paved the way for a more immersive and intuitive learning environment and training design that benefits both employees and organizations as it increases efficiency and productivity.
For one, AI is crucial in L&D because it provides employees with personalized learning through Netflix-like learning experiences. At goFLUENT, its own AI (which is called Emile) is built within a language training portal wherein it aids employees in evaluating their proficiency levels in various business languages. Emile then curates learning content and activities based on the learner’s needs, job roles, industries, interests, and such factors.
More so, AI has made it possible for employees and companies to easily assess their workforce and talent pool in terms of language proficiency. Digital language assessments can be used both in companies’ hiring process and in internal career mobility. Interestingly, learning languages opens up more career opportunities. This is why language has been becoming more and more relevant today!
In goFLUENT’s language training portal, learners can easily take a comprehensive assessment quiz that informs them about their current language level. The result of the test will help Emile suggest learning content and activities more accurately depending on the learner’s language proficiency, job and industry, and interests as well.
2. Increased Human Interaction and Empathy
With all the discussion on digital learning in language training, it’s still important to remember to put human interaction at the core of your corporate learning strategy especially in language training. Aside from having interactive digital language training, you also have to keep in mind that your learners are human beings too. This is a fact that’s so obvious but sometimes overlooked.
Language training should be centered around humanity and empathy. In doing this, you should keep in mind that kindness should be built in the training design of your language learning program. Similar to how Popular Inc., a financial services conglomerate which uses goFLUENT solutions and services in their company-wide language training program, has done it in their company. Put yourself in the shoes of your employees and empathize with them.
“Language training in particular requires humanity. Because when we take the ability to communicate in our first language for granted, we must also recognize that communicating in a second language can make us feel emotions that are uncomfortable, including embarrassment, vulnerability, fear, shame, and frustration”, said Victoria Thorpe, Popular Inc.’s Corporate Learning Strategy Supervisor.
This is true! Learning a second or foreign language can sometimes be stressful, but it doesn’t have to be. To address this challenge, you must measure success not only through numbers but also by the amount of enjoyment your employees get in the process.
More than this, also make sure to have the learner support that your employees need through dedicated learning advisors who can guide and motivate them in continuing their language training. With goFLUENT, Popular Inc.’s employees are supported by learning consultants who are always available to answer their questions and address their challenges. These consultants also recommend appropriate language learning content to learners at the right moment.
3. More Comprehensive Learning Content Library
This 2022, learning content is still king! Having the appropriate set of learning resources available at the right moment and in your employees’ individual points of needs can drastically improve their language training experience. Make sure to consider leveling up your learning content and assure your employees that they have access to learning materials which can help them learn the skills they need to solve their challenges at work.
For instance, goFLUENT allows its learners who have English as their mother tongue to gain access to its course entitled English for Native English Speakers. In this course, learners get to know how to better communicate with their colleagues whose native language isn’t English. It covers topics such as how to avoid using English jargon and too many idioms (e.g. those related to sports), importance of pace in speaking with non-native English speakers, and more! The course is best for English learners who collaborate with peers in a diverse work environment.
Aside from technology and human interaction, comprehensive content is still key to providing a great language training experience for your employees. Variety of content is important for employees dealing with different clients and customers coming from different fields and industries. goFLUENT’s language training portal categorizes learning content by job and industries, professional skills, and interests. With this, learners are able to easily locate language learning content appropriate for them whenever they need them.
If you have language training materials internally, it’s better to do the same. Gather your resources and label them based on categories depending on how your learners might be using them. Also, you can harness the knowledge and skills of your internal subject matter experts to further enrich your pool of learning content and offer a wider range of language training courses to your employees.
4. Improved Microlearning Videos
In the previous years, we’ve already seen the potential and effectiveness of microlearning in building different work-relevant skills and competencies. This coming year, it will continue to become a popular modality in global language training.
Microlearning through videos, especially in language training, is an effective way for learners to learn how to use a particular language in different contexts, both socially and professionally.
For example, goFLUENT has recently launched its newest goFLUENT Originals. These are short video clips on English training that demonstrate quick tips and tricks on how a learner can use different contexts both professionally and personally. They feature different language trainers with various personalities and teaching styles too.
Surely, improved microlearning videos that catch the attention of learners will still be popular this coming year. With the busy schedules of employees today, it’s only necessary to provide them with an easy way to learn and master new language skills.
5. Expanded Diversity and Inclusion Efforts
Language skill is key to inclusion. This means that providing language training to all your employees is a way to streamline the accessibility of communication which translates to more opportunities for career development and personal growth.
This coming 2022, the topic of Diversity and Inclusion will still be a huge thing. But for global organizations, walking the talk should be the way to go! Aside from releasing statements of support for marginalized groups and communities, they should also open up more opportunities for them.
“When you talk about building inclusive environments, lack of language proficiency can be one of the most common ways people get excluded in organizations. If you have the gift of learning English from birth, you usually have a career and economic advantage that stays with you for life”, said goFLUENT President John Ambrose in an article published in Society for Human Resource Management (SHRM).
This is why it’s very important for global organizations to include language training in their D&I initiatives. Having the opportunity to master different languages which can help you widen your career horizon is necessary for those who deem language training inaccessible.
In a way, having access to language training somehow levels the playing field for everyone within your organization.
In 2022, L&D professionals and instructional designers are surely on the lookout for how they can align their language training strategy with business objectives. Global language training is gaining more attention and this will still continue this coming year as it opens up a wealth of areas to explore not only for training managers but also for employees themselves. Revolutionizing corporate learning starts with providing everyone an equal opportunity to language and training.