Business Case


NTT Communications Business case:


The Challenge:

NTT Communications (NTT Com) is a wholly-owned subsidiary of Nippon Telegraph and Telephone Corporation (NTT), one of the world's largest telecommunication service providers; listed on the Tokyo, London and New York stock exchanges.

With a globalization of the ICT market, the ability to communicate in English had become an absolute requirement for an extensive amount of employees, all of whom longed for an English training solution of the highest standards. The challenge was to meet the many unique requirements of the employees, who worked in diverse departments such as sales, service development, engineering, finance, human resources, legal, R&D, etc. The learners ranged from top executives to entry-level positions, and had completely different English speaking skill levels. The Company was therefore looking for an innovative, scalable, personalized and professional learning solution.

The solution:

goFLUENT's Live Premium Package was the perfect solution for NTT Com. The training package offers the optimal benefits of having one-on-one lessons over the phone with native English speaking trainers, combined with the eLearning online platform; where lessons can be practiced and applied in accordance to each individual’s needs and objectives.

The Live Premium Package was customized and designed to meet all the needs of NTT Com by providing the learners with maximum encouragement through locally based Japanese customer support. The program provides personalized and interactive distance training solutions through cutting edge tools accessible online 24/7. The personalized online eLearning platform easily allows learners to become completely immersed in an English language environment, while validating knowledge obtained from the telephone lessons in accordance to their skill level and specific requirements.

An outstanding and efficient English learning solution was successfully provided to NTT Com through goFLUENT's Live Premium.