Last updated: December 20, 2015
goFLUENT Group SA (“goFLUENT” or “we”) value your trust. In order to honor that trust, we adhere to ethical standards in gathering, using, and safeguarding any information you provide on www.gofluent.com (“site” or “website”).
We will ask you when we need information that personally identifies you or allows us to contact you (“personal information”). For example, when you register for an event or request to be contacted by one of our consultants, we will need your contact information. We will retain your contact information in a user profile.
As is true of most websites, we gather site-visitation data automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We do not link this automatically-collected data to personal information without first asking your permission.
Use of your Personal Information and Other Data
Non-Identifiable Data: We use our log files to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.
We will merge site-visitation data with anonymous demographic information for research purposes, and we may use this information in aggregate to provide more relevant content. In some limited-entry sections of our site, we will combine site-visitation data with your personal information in order to provide you with personalized content. If you decline permission, we will not provide you the personalized service and won’t merge your personal information with site-visitation data.
Disclosure of your Personal Information
We consider your personal information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your personal information with certain third parties without further notice to you, as set forth below:
Legal Requirements: We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our site.
We will take reasonable steps to ensure that we only collect that personal data that is relevant for the purposes for which it is to be used. This means that we only collect information that is necessary for us to provide you with our services through our website. Furthermore, we will not process your personal information in a way that is incompatible with these purposes.
Control of your Personal Information
When you register, or otherwise give us personal information, our site will not share that information with third parties, other than for the limited exceptions already listed.
We will occasionally email notices such as date changes for events for which you have enrolled. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service you have chosen.
Access to your Personal Information
We will provide you with the means to ensure that your personal information is correct and current. If you have filled out a user profile, we will provide an obvious way for you to access and change your profile from our site. We will even allow you to completely delete your profile along with all personal information associated with that profile, although this option will not be available if you are registered for pending events or services. If you wish to make this request, please contact us at firstname.lastname@example.org.
Security of your Personal Information
The security of your personal information is important to us. When you enter personal information on our registration forms, your information is sent over an authenticated and encrypted connection using the Secure Socket Layer (SSL).
We store your personal information only on servers with limited access that are located in controlled facilities, and use a variety of technologies and procedures to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration and destruction.
If you have any questions about security on our site, contact us as follows:
If you reject cookies, you will not be able to access our site.
Anti-Spam Policy/Opt-out Choice
We are committed to providing users of this site with the choice to receive or not receive marketing-related e-mails and/or communications from us. We only send commercial e-mails to registered users, subscribers and affiliates with relationships with goFLUENT and its team. We offer e-mail recipients the opportunity to opt-out of further communications in every commercial e-mail. If you would like to opt-out of receiving further communications, please follow the directions in the e-mail received or contact us using one of the following modes:
Links to Other Web Sites
Enforcement and Dispute Resolution
We will conduct compliance audits of our relevant privacy practices to verify compliance with this policy.
Any goFLUENT employee that we determine has acted in violation of this safe harbor policy will be subject to disciplinary action up to and including termination of employment.
Any questions or concerns regarding our use or disclosure of personal data should be addressed to Customer Support at the address given below. We will investigate and attempt to resolve any complaints and disputes regarding the use and disclosure of personal data in accordance with the provisions of this policy.
Questions or comments regarding this policy should be submitted to the goFLUENT by e-mail or phone as follows: