English lessons by telephone and eLearning deployed across Eli Lilly Europe

Key Figures

  • 10th largest pharmaceutical company in the world
  • Headquarters in Indianapolis, Indiana, USA
  • US $23.076 billion (in 2010)
  • Ranked 115 of the International Fortune 500 (2011)
  • 38,000+ employees worldwide
  • Corporate presence in 45 countries
  • Products sold in 170 countries
  • Founded in 1876

Challenge

Eli Lilly is an American pharmaceutical company that was founded in 1876. As a result of corporate growth and globalization, Eli Lilly is requiring heightened levels of English proficiency of new and current employees alike and many of Eli Lilly’s 38,000 employees do not speak English as their native language. Not only does English remain the international language for business, the global need for it is greater than ever before. In the past, Eli Lilly used several different English training providers for its European employees; sometimes even having several different providers within one country. This made learner progress assessment and monitoring almost impossible, as the employees were not receiving a uniform quality of training.

Solutions

In 2008, Eli Lilly partnered with goFLUENT to meet their corporate English training needs. The Eli Lilly employees were able to choose between English lessons by telephone or Writing Practice, goFLUENT’s solution for typed correspondence, both with a live trainer. Learners could also opt for a combination of the two services. The program consists of the following:

  • elearning platform – with customized content (videos, articles, quizzes) for Eli Lilly’s industry
  • Courses by telephone – with a live trainer
  • Online written coaching – With feedback from a live trainer

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goFLUENT is a very good solution for them. It’s motivating our employees, it’s easy to use, and it’s very easy to get in touch with the different teachers. It’s exactly what we are looking for.

Carla Costa
Global Learning and Development, Eli Lilly Italy Latin America

Results

  • 700+ Learners
  • 97% Satisfaction
  • Average monthly Learning time:2 hours +
  • 17 countries